No products in the basket.
What we collect, why we collect it, and the control you have over it.
The full detail is below, but this is what it comes down to.
Contact details, payment information, account details, and the browsing data that keeps the store working.
Payment processors, delivery partners and the vendors that run parts of our service, plus anyone a legal process requires.
Access, correct, port or erase your data at any time by emailing support. UK and EEA customers have extra rights.
Nine sections. Open the one you came for.
Contact details such as your name, billing and shipping addresses, phone number and email. Financial information such as payment card and account numbers and transaction details. Account information such as username, password, security questions and preferences. Transaction information covering browsing and purchase history. Communications, meaning support enquiries and correspondence. Device information such as device type, browser, IP address and unique identifiers. Usage information covering interaction patterns and navigation behaviour. Anonymised and de-identified data sits outside this list.
Directly from you, when you create an account or use our services. Automatically, through cookies, analytics and device data. From service providers acting on our behalf. From partners or other third parties.
Service provision, meaning processing payments, fulfilling orders, remembering preferences, enabling reviews and customising your shopping experience. Marketing, by email, text message or post. Security, covering account authentication, fraud detection and transaction protection. Communication, meaning customer support and relationship maintenance. Legal compliance, covering law enforcement cooperation, dispute resolution and policy enforcement.
Our payment processors and service vendors, marketing and business partners, affiliates and corporate entities, and recipients during a business transaction or legal proceeding. We are not responsible for the privacy practices or content of third party websites we link to.
You can know what personal information we hold, request deletion, correct inaccurate information, request data portability where applicable, and manage communication preferences by unsubscribing. If you are in the UK or EEA you can additionally object to or restrict processing, and withdraw consent at any time.
We will not discriminate against you for exercising your rights. We may need to verify your identity before actioning a request. Complaints can be escalated to your local data protection authority.
No security measure is perfect. We retain information for as long as needed to maintain your account, provide our services, comply with legal obligations and resolve disputes.
Our services are not intended for minors and we do not knowingly collect data from anyone under the age of majority in their jurisdiction. Personal information may be transferred internationally using appropriate safeguards, such as the European Commission Standard Contractual Clauses.
We may update this policy from time to time. Revisions are posted here with an updated date and, where the law requires it, additional notice.
Rights requests and privacy questions go to [email protected], or by post to Gencore Global Trading L.L.C, Office SH-5-B48, Al Karama, Dubai, United Arab Emirates.
Discount Applied Successfully!
Your savings have been added to the cart.